Returns & Exchanges
At Eolas Prints, we stand behind the precision and quality of our electronic components and 3D printing supplies. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the electronics in their original anti-static packaging and include all manuals, cables, and accessories to ensure a valid return.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our inspection facility.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or dispatch your replacement unit within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing